This post has moved to its new location: Happy Festivus!
Monday, December 22, 2008
Sunday, December 21, 2008
No, I am not talking about Johnny Carson. Or even that character "Little Johnny" who is always in the "dirty jokes." I am talking about Johnny the Bagger.
A collegue of mine forwarded me this video. He required all of his employees to watch it, and I do not think it is a bad idea for everyone to watch. I was pleased when I opened it to see that Ken Blanchard, one of my favorite authors, was credited on the first slide.
I hope you enjoy. It goes to show that thinking outside the box can truly make a difference when it comes to servicing our customers. Especially the "thinking" part - most of us stop trying to think of new ways to make customers feel special.
I hope you enjoy: Johnny the Bagger
Saturday, December 20, 2008
This post has moved to its new home: Required Minimum Distributions (RMDs) from IRAs Suspended